FAQ

PRODUCT

Are the poles safe to use in salt water?
Yes they are! Be sure to look at this maintenance guide to prolong the life of your pole.
Can I use the UKPro poles with any GoPro Camera?
Yes you can! The UKPro poles use a standard GoPro mount that will work with any GoPro and many other action cameras. If you use a camera other than GoPro, check with the manufacturer's specifications to see if it matches the GoPro mount.

PURCHASING / RETURNS

How do I track my order?
You should receive an email with a tracking number within 24 hours of completing your order. If you have not received the tracking information, log in to your UKPro.com account here to check your order status.
How do I make a return?
Take a look at our warranty policy here and fill in the form to get the return process started.
Do you ship to my country?
UKPro.com only ships domestically within the United States. For international customers, please contact a distributor in your region. For European countries currently not listed on the distributor page, contact UK Europe for information on how to get UKPro products.

STICKERS & SPONSORSHIP

Do you sponsor or offer free gear?
Have a look at our sponsorship page and see if you fill the requirements for sponsorship.
Can you send me free stickers?
Yes! Please use this form and be sure to include your full mailing address.